At HugMallow, we aim to deliver your plush companions quickly and safely.

---

⏱️ Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

---

🚛 Shipping Time

Estimated delivery times:

• United States: 5–10 business days

Delivery times may vary due to:

• Weather conditions
• Carrier delays
• High demand periods

---

💲 Shipping Costs

Shipping rates are calculated at checkout.
We may offer free shipping promotions from time to time.

---

📦 Order Tracking

Once your order ships:

• You will receive a tracking number via email
• You can track your order in real time

---

📍 Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for:

• Delays due to incorrect addresses
• Lost packages caused by incorrect information

---

🚫 Lost or Stolen Packages

HugMallow is not responsible for lost or stolen packages marked as delivered. Please contact your carrier for assistance.

---

📧 Need Help?

For shipping questions, contact us:
📧 contact@HugMallow.com